Privacy Policy
Last updated: December 18, 2024
1. Information We Collect
SmartUrbanBees collects information to provide better services and enhance your night garden experience. We collect:
- Personal Information: Name, email, shipping address, and payment details when you make a purchase
- Device Data: Smart irrigation systems and beehive monitors collect usage patterns, environmental conditions, and performance metrics
- Website Usage: Cookies, IP addresses, browser type, and pages visited
- Garden Data: Bio-luminescent intensity levels, watering schedules, and plant health metrics (with your consent)
2. How We Use Your Information
Your information helps us:
- Process and fulfill your orders
- Optimize AI-powered irrigation and lighting systems
- Send product updates and care tips for your night garden
- Improve bio-luminescent formulas based on performance data
- Provide customer support and warranty services
- Conduct research to develop new products
3. Smart Device Data Collection
Our smart products (AquaGlow System, BeeHive Luna) collect operational data to optimize performance:
- Water usage patterns and soil moisture levels
- Bio-luminescent intensity and duration
- Pollinator activity and hive health metrics
- Temperature, humidity, and light exposure
This data is anonymized and used to improve AI algorithms. You can opt out of data collection in device settings, though this may reduce smart features.
4. Data Sharing and Disclosure
We do NOT sell your personal information. We may share data with:
- Service Providers: Shipping companies, payment processors, and cloud storage providers
- Research Partners: Anonymized garden data for urban agriculture and pollinator conservation studies
- Legal Requirements: When required by law or to protect rights and safety
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure servers with regular security audits
- Encrypted storage for payment information
- Two-factor authentication for smart device access
6. Your Privacy Rights
You have the right to:
- Access your personal data and download a copy
- Request correction of inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Disable smart device data collection
- Object to automated decision-making
To exercise these rights, contact privacy@smarturbanbees.com
7. Cookies and Tracking
We use cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Personalize content and product recommendations
- Measure marketing campaign effectiveness
You can control cookies through your browser settings.
8. Children's Privacy
SmartUrbanBees products are intended for ages 13 and up. We do not knowingly collect information from children under 13. If you believe we have collected such data, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through standard contractual clauses and compliance with GDPR and CCPA.
10. Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notice.
11. Contact Us
For privacy-related questions or concerns:
Email: privacy@smarturbanbees.com
Address: 123 Night Garden Lane, Bio District, Future City 90210
Phone: +1 (555) GLOW-BEE